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Tutoneo

Privacy Policy

We believe transparency matters when it comes to your personal information. Here's how we handle, protect, and respect your data.

Last Updated: January 2025

Who We Are and Why This Matters

Tutoneo operates as an educational service provider in Azerbaijan, focusing on game development training programs. When you interact with us through Parodox.it.com, share your contact details, or participate in our programs, you're trusting us with information about yourself. That trust isn't something we take lightly.

This policy explains what data we collect, why we need it, how we use it, and what rights you have regarding your information. We've written this in plain language because legal jargon shouldn't stand between you and understanding how your privacy is protected.

Our physical location is 53 Khagani Street, Baku, Azerbaijan (AZ1010). You can reach our privacy team at support@Parodox.it.com or call +994125051051 if you have questions about anything covered here.

What Information We Collect

The information we gather falls into a few categories, and we only collect what's actually necessary for providing our services.

Information You Give Us Directly

When you fill out our contact form, register for program information, or communicate with us, we typically collect:

  • Your full name and preferred contact method
  • Email address and phone number
  • Educational background or professional experience when relevant to program placement
  • Any specific questions or requirements you share with us
  • Payment information if you enroll in a paid program, though we don't store full credit card details on our servers

Technical Information We Collect Automatically

Like most websites, ours gathers some technical data automatically when you visit:

  • IP address and general location information
  • Browser type and device information
  • Pages you visit and how long you spend on them
  • Referring website if you clicked a link to reach us
  • Date and time of your visit

This technical data helps us understand how people use our site and where we might improve the experience.

How We Use Your Information

We're pretty straightforward about what we do with the information you share. Here's the breakdown:

  • Responding to your inquiries: When you contact us, we use your information to answer your questions and provide the details you've requested about our programs.
  • Program administration: If you enroll in one of our courses, we need your data to manage your participation, track progress, and communicate important updates.
  • Service improvement: Understanding how visitors interact with our website helps us make it more useful and easier to navigate.
  • Occasional updates: With your permission, we might send information about upcoming programs or relevant educational content. You can opt out anytime.
  • Legal compliance: Sometimes we're required by Azerbaijan law to maintain certain records or provide information to authorities.

We don't sell your information to third parties. We don't share it with marketing companies. We don't use it for purposes unrelated to our educational services.

Legal Basis for Processing Your Data

Under Azerbaijan data protection regulations, we need a legitimate reason to process your personal information. Here are the legal grounds we rely on:

  • Contractual necessity: When you enroll in our programs, processing your data is essential for delivering the service you've signed up for.
  • Consent: For marketing communications or optional features, we ask for your explicit permission before using your data.
  • Legitimate interests: We have a reasonable business need to analyze website usage and improve our services, provided this doesn't override your privacy rights.
  • Legal obligation: Sometimes Azerbaijan law requires us to retain certain records or provide information to regulators.

Who We Share Information With

We keep your information within Tutoneo whenever possible, but there are a few situations where we work with third parties:

  • Payment processors: When you make a payment, we use secure third-party services that handle transaction processing. They receive only the information needed to complete the payment.
  • Email service providers: We use external platforms to send program updates and communications. These providers are contractually bound to protect your data.
  • Website hosting: Our site is hosted by a third-party service provider that maintains the technical infrastructure.
  • Legal requirements: We may disclose information if required by Azerbaijan courts, law enforcement, or regulatory authorities.

Any third party that handles your data is carefully selected and required to maintain appropriate security measures. We don't share information with parties who aren't essential to providing our services.

How We Protect Your Information

Security isn't just a checkbox for us. We've implemented several measures to protect your data from unauthorized access, alteration, or disclosure:

  • Encrypted connections for data transmission between your browser and our servers
  • Access controls that limit who within our organization can view personal information
  • Regular security assessments of our systems and third-party providers
  • Secure backup procedures to prevent data loss
  • Staff training on data protection responsibilities and best practices

That said, no system is completely foolproof. While we take reasonable precautions, we can't guarantee absolute security. If we discover a data breach that affects your information, we'll notify you promptly as required by Azerbaijan law.

How Long We Keep Your Data

We don't keep your information longer than necessary. The retention period depends on why we collected it in the first place:

Data Type Retention Period
General inquiry contact information 2 years from last contact
Student enrollment records 5 years after program completion
Payment transaction records 7 years for tax compliance
Website analytics data 26 months
Marketing consent records Until consent is withdrawn

When data reaches the end of its retention period, we securely delete or anonymize it so it can no longer identify you.

Your Rights Regarding Your Data

You have significant control over your personal information. Here are the rights you can exercise:

Access Your Information

You can request a copy of the personal data we hold about you. We'll provide this in a commonly used electronic format within 30 days of your request.

Correct Inaccurate Data

If something we have on file is wrong or outdated, let us know and we'll update it promptly.

Request Deletion

You can ask us to delete your personal information, though there are some situations where we might need to retain it for legal compliance or legitimate business purposes.

Withdraw Consent

If we're processing your data based on consent, you can withdraw that permission anytime. This won't affect any processing that happened before you withdrew consent.

Object to Processing

In certain circumstances, you can object to how we're using your information, particularly for marketing purposes.

Data Portability

You can request that we transfer your data to another service provider where technically feasible.

To exercise any of these rights, contact us at support@Parodox.it.com or call +994125051051. We'll need to verify your identity before processing requests that involve accessing or deleting personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. These are small files stored on your device that help us remember your preferences and understand how you use our site.

We use different types of cookies:

  • Essential cookies: These are necessary for the website to function properly. You can't opt out of these if you want to use our site.
  • Analytics cookies: These help us understand visitor behavior and improve our website. You can disable these through your browser settings.
  • Preference cookies: These remember your settings and choices to make your experience more personalized.

Most browsers allow you to control cookies through their settings. Keep in mind that disabling certain cookies might affect how our website works for you.

International Data Transfers

We primarily store and process data within Azerbaijan. However, some of our third-party service providers may be located outside the country. When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms.

If you're accessing our website from outside Azerbaijan, your information may be transferred to and processed in Azerbaijan where data protection laws might differ from your home country.

Children's Privacy

Our programs are designed for individuals aged 16 and older. We don't knowingly collect personal information from anyone under 16 without parental consent. If we discover we've inadvertently collected such information, we'll delete it promptly.

Parents or guardians who believe their child has provided us with personal information can contact us at support@Parodox.it.com to request deletion.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email if we have your contact information, or through a prominent notice on our website.

The date at the top of this policy shows when it was last revised. We encourage you to review it periodically, especially before sharing new information with us.

Questions or Concerns?

If something in this policy isn't clear, or if you have questions about how we handle your data, we're here to help. You can reach our privacy team at support@Parodox.it.com or call us at +994125051051.

Our office is located at 53 Khagani Street, Baku, Azerbaijan (AZ1010) if you prefer to reach us by mail.

If you believe we've mishandled your personal information, you also have the right to lodge a complaint with the relevant data protection authority in Azerbaijan.